RETURN OR EXCHANGE
RETURN OR EXCHANGE
- Return or exchange of the product after payment and delivery in the absence or presence of factory defects or incomplete packaging is possible within 10 days from the date of purchase. The returned purchase must be in good condition without any traces of use and any damage. Refunds of the money paid for this product are made by bank transfer to the buyer's card within 3 business days and after examining the item at the store to ensure that it is free from any defects.
- Any order can be canceled before shipment for any reason without clarification. Refunds will be made to the bank card used to purchase goods on this site within 1 to 3 business days depending on the bank which issued your card (issuing bank).
-Customers may also request cancellation after shipment. However, once the package has been dispatched, all shipping costs, return shipping costs, customs duties, taxes, and any carrier-related fees incurred by KOROBEYNIKOV will be deducted from the refund amount.
-If a package is refused, unclaimed, or returned to the sender, all shipping charges, return shipping charges, customs fees, duties, taxes, storage fees, and any other related expenses will be deducted from the refund. The remaining balance, if any, will be refunded once the returned package has been received and inspected.
- There is no warranty period for the purchased item. All inquiries on this item are considered on an individual basis.
- You may return the goods on your own or using a courier of any delivery service, having paid in advance for the courier's services to the office KOROBEYNIKOV in Bali: N°2, Shortcut, Jl. Anggrek, Canggu, Kabupaten Badung, Bali 80361. To KOROBEYNIKOV. Whatsapp number: +62 82145091543
- Please inform us before making a return, and we will send you the instructions to do it properly.